Shipping Policy

1. Overview

At Krishnaa Packers, we prioritize prompt and secure delivery of your orders. This Shipping Policy provides an overview of our shipping methods, timelines, charges, and other important information.

2. Shipping Locations

We currently offer shipping across India. International shipping is not available at this time.

3. Processing Time

• Orders are typically processed within 2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

4. Shipping Charges

Shipping charges vary based on location and order weight:

• Free Shipping: Orders above Rs. 2000 qualify for free shipping.
• Within Tamil Nadu:
  • Orders below 500 grams: Rs. 50.
  • Orders above 500 grams: Rs. 75.
• Other States:
  • Orders below 500 grams: Rs. 75.
  • Orders above 500 grams: Charges will vary depending on the order weight.

5. Estimated Delivery Time

• Tamil Nadu: 2 to 3 business days.
• Other States in India: 3 to 7 business days.
• Remote Locations: 7 to 10 business days.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment’s progress.

7. Delivery Issues

• Incorrect Address: We are not responsible for orders shipped to incorrect addresses provided by the customer. Please ensure your address details are accurate before confirming your order.
• Delayed Deliveries: Delivery times may be affected by unforeseen circumstances like weather conditions, courier delays, or national holidays. We appreciate your understanding and patience in such cases.
• Lost Packages: If your order has not arrived within the expected timeframe, please contact us at support@krishnaapacker.in within 3 days of the expected delivery date.

8. Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us immediately with:

• Photos or videos of the damaged product and packaging.
• Your order number and a brief description of the issue.

We will work promptly to resolve the issue, either by providing a replacement or a refund, as appropriate.

9. Changes to This Policy

Krishnaa Packers reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page, along with an updated effective date.

10. Contact Us

For any questions or concerns, feel free to contact us:

• Email: support@krishnaapacker.in
• Phone: +91 7395899949
• Address: Coimbatore, India, 641024